Guide to Buying Car Parts Online

Purchasing Car Parts

Identifying the Right Car Parts

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1. No matter how handy you may be, or how much you think you know about cars, don’t make a diagnosis without checking with a qualified mechanic first. If you have problems later, you may void your warranty or ability to exchange the purchased car parts once installed.

2. Rather than rely only on the seller to recommend the right parts, call your local dealer and get the part numbers you require. Some dealers may not give this information out over the telephone. In these cases, call another dealer.

3. Contact the online seller and confirm the part numbers. Do this even if they have the car parts listed for your application (without the part numbers).

4. If you receive parts that look incorrect, do not install them. If you do, you may not be able to exchange them. Contact the seller immediately.

5. Be aware that some car parts have multiple part numbers.

6. Be aware that some parts may have superseded part numbers or may have been revised and look different to the original car parts or photos provided online. In these circumstances, the part is OK.

7. If buying from a seller in another country, it is essential that you use part numbers to identify the required car parts. Overseas applications may vary even if the cars appear to be the same.

8. Unless the buyer is very reputable, make sure you only buy parts which have photos of the actual part on the advertisement. That way you know what to expect when you receive them.

9. Although not always effective, checking the photos may help differentiate them from other car parts that may also be applicable to your application.

Payment

1. Read the terms and conditions of the transaction and ask questions before committing purchasing. Often the terms are displayed at checkout or on a separate page of the website. There may be disclaimers about the photos and/or information displayed on the website.

2. It is highly recommended that you use a form of payment that provides you with cover in case something goes wrong. Credit card companies or Paypal provide such a service. For example, you may be eligible for a refund if your item does not arrive, arrives damaged or is not what you were expecting. For more information refer to the Paypal website or your credit card company.

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